MatchAwards
MatchAwards
MatchAwards
About the job
Overview:
Embark on an exciting journey with our vibrant team as a Remote Customer Service & Support Specialist. This position is perfect for problem-solvers who excel at enhancing customer interactions and delivering excellent service. Join us to make a significant impact through top-notch service.
Key Duties:
Address customer inquiries and concerns through phone, email, and live chat with empathy and expertise.
Provide detailed information about our products, services, and pricing.
Work closely with colleagues across various departments to ensure quick and effective resolution of customer issues.
Qualifications:
1-3 years of experience in customer service or a related field.
Outstanding communication skills, including superb phone manners and clear articulation.
Excellent multitasking abilities and the skill to stay organized in a fast-moving environment.
Basic knowledge of cryptocurrencies, with comprehensive training provided.
Why You Should Apply:
If you’re driven to positively influence customer relationships and thrive in a nurturing and inventive company, this role is tailor-made for you. We provide a dynamic workplace that fosters growth and makes a real difference. Are you ready to be a part of our team? Apply now!
Customer Service Representative
MatchAwards was developed by Advanced Internet Technologies, Inc., (www.AIT.com) which is a privately-held North Carolina based firm specializing in providing mission critical infrastructure to application, platform and hosting clients. Founded as a garage enterprise in 1995 by Clarence Briggs, a service disabled veteran businessman, AIT is a 100% privately owned Infrastructure as a Service (IaaS) company that provides infrastructure resources to application, platform and web hosting clients around the world ranging from small to medium sized companies and organizations to Fortune 500 businesses, state and federal government entities. MatchAwards, using its underlying AI powered engine GovTide, and its Economic Development Partners have facilitated over $10 billion dollars in government contracts and grants for the last 4 years to businesses in North Carolina. Now, AIT is bringing MatchAwards to both the national and global stage.