Admin & Program operations assistant

Programming Operations Assistant

Marchon Training

Role Overview

We’re looking for a highly organised Admin & Data Entry Specialist to support the delivery of programming across the Marchon Training app.

This role sits at the intersection of coaching, operations, and product delivery. You will work closely with our coaching team to ensure all training programs are accurately uploaded, formatted, and scheduled inside the app so our members receive a seamless training experience.

You will act as the final quality control layer between the coaches writing programs and the programming appearing in the app.

If you enjoy organisation, attention to detail, and keeping systems running smoothly behind the scenes, this role will suit you well.

Key Responsibilities

Program Upload & Management

Input weekly training programs into the Marchon Training app backend.
Format sessions correctly including exercises, sets, reps, loading, and notes.
Schedule programs to publish at the correct time for members.
Quality Control

Cross-check programming submissions from coaches for errors or inconsistencies.
Ensure sessions display correctly inside the app once published.
Check that all coach notes are clear, well written, and formatted consistently.
Coach Coordination

Collect programming from coaches for their respective programs each week.
Ensure programming is submitted on time to maintain publishing schedules.
Communicate with coaches if anything requires clarification.
App Testing & Verification

Review sessions inside the live app to confirm:
Exercises appear correctly
Programming structure is correct
Notes and formatting read well for users
Flag any issues or bugs to the team.
System & Process Improvement

Help refine the internal workflow for programming submission and upload.
Support the development of clearer templates and standards for coaches.

Skills & Experience

Essential

Exceptional attention to detail
Strong organisation and time management
Clear written English
Comfortable working with apps, spreadsheets, and digital platforms
Ability to follow structured processes
Desirable

Experience working in fitness, coaching, or training environments
Familiarity with strength & conditioning terminology
Previous admin or operations experience
Experience with data entry or CMS platforms
Personal Traits

We’re looking for someone who is:

Detail-obsessed
Reliable and consistent
Comfortable working independently
Proactive at spotting problems before they reach the user
Organised and process-driven
You will be trusted to manage an important part of the member experience.

What Success Looks Like

Programs are uploaded accurately and on time every week
Coaches can focus on writing programs rather than admin
Members receive a smooth, professional experience in the app
Programming errors are caught before users see them
Role Details

Part-time / freelance initially (potential to grow)
Remote role
Flexible hours with weekly deadlines
Reports into the Head of Online Training

Admin & Program operations assistant