Office Manager and Events Coordinator (Remote)

About the job
Office Manager & Events Coordinator – LifeCheq

About LifeCheq

LifeCheq is a pioneering fintech company based in South Africa, leading the revolution in personal finance with our holistic approach and advanced advice platform. We cater to the mass affluent market, boasting the fastest-growing and one of the largest financial advice platforms in the sector. Our mission is to democratise access to high-quality, personalized, and holistic financial advice.

Role Overview

We are seeking a highly organised and proactive Office Manager & Events Coordinator to join our dynamic team. This role is essential to supporting our operations through seamless travel coordination, event management, and comprehensive office administration. The successful candidate will be the backbone of our operational efficiency.

This position requires someone who thrives in a fast-paced environment, demonstrates exceptional attention to detail, and is comfortable working across multiple time zones. You will be instrumental in managing high-profile events such as our annual Product Leadership Conference, team inductions, partner events, and complex international travel arrangements.

Key Responsibilities

Travel Management & Coordination

Manage all aspects of domestic and international travel for team members
Coordinate complex multi-destination itineraries across different time zones
Handle visa applications, travel insurance, and accommodation bookings
Provide 24/7 support for travel-related emergencies and changes
Maintain relationships with preferred travel vendors and negotiate rates
Track and manage travel budgets and expense reconciliation

Event Planning & Management

Plan and execute the annual Product Leadership Conference and other major company events
Coordinate team induction programs and onboarding logistics
Manage partner events, client meetings, and team gatherings
Handle venue sourcing, catering, audio-visual requirements, and logistics coordination
Coordinate virtual and hybrid events, including technical setup and support
Manage event budgets and vendor relationships

Office Administration

Oversee procurement and tracking of IT equipment including laptops and office supplies
Manage office inventory and coordinate with suppliers
Handle facilities management and office maintenance coordination
Coordinate with IT support for equipment setup and troubleshooting
Maintain accurate records and documentation systems
Support managers with administrative tasks related to new hires and departures

Operational Support

Serve as the primary point of contact for urgent operational matters
Coordinate cross-functional logistics for product launches and company initiatives
Manage calendar coordination for senior leadership
Handle confidential and sensitive information with discretion
Provide general administrative support to various departments as needed

Requirements

Essential Qualifications & Experience

Minimum 3-5 years of experience in office management, executive assistance, or event coordination
Proven track record in managing complex travel arrangements and logistics
Experience planning and executing corporate events of varying scales
Strong proficiency in Microsoft Office Suite, Google Workspace, and project management tools
Experience with travel booking platforms and expense management systems

Key Skills & Attributes

Exceptional organisational skills with ability to manage multiple priorities simultaneously
Extreme attention to detail and commitment to accuracy in all tasks
Outstanding communication skills both written and verbal
Proactive problem-solving approach with strong common sense and judgment
Flexibility and adaptability to work across different time zones and irregular hours
Discretion and confidentiality when handling sensitive information
Technology proficiency with ability to quickly learn new systems and platforms
Cultural sensitivity for managing international travel and diverse stakeholder needs

Personal Qualities

Willing to be available 24/7 for urgent travel and operational support
Calm under pressure with ability to handle last-minute changes effectively
Strong interpersonal skills to work with team members at all levels
Self-motivated with ability to work independently
Professional demeanor suitable for interaction with external partners and clients
Positive attitude and collaborative approach to teamwork

What We Offer

Opportunity to play a crucial role in a fast-growing fintech company
Monthly salary: R20,000
Remote-first work environment with flexible arrangements
Exposure to international business operations and travel industry
Opportunity to develop expertise in corporate event management
Collaborative and innovative company culture
Chance to make a significant impact on operational efficiency
Professional development opportunities in operations and project management

Working Conditions

This role requires:

Availability for emergency support outside standard business hours
Coordination across multiple time zones (international travel support)
Occasional weekend work during major events or travel periods
Ability to work remotely with occasional in-person coordination when required

This is a 12 month contract with possibility of converting to full time.

Join us in supporting LifeCheq’s mission to revolutionize financial advice by ensuring our operations run seamlessly, our events create meaningful connections, and our team can focus on delivering cutting-edge technology solutions.

Office Manager and Events Coordinator (Remote)