Remote Property Manager (US Hours)

About the role

We’re hiring a full-time remote property manager to cover US business hours for a small portfolio of rental properties in Los Angeles, Miami and Huntsville, Alabama. You’ll be the second person on a two-person operations team, working opposite our existing property manager in the Philippines, so that tenants, contractors and the owner always have someone to reach.

This is a role that grows. You’ll start with hands-on property management, then take on operations work for landlord.org, our platform for verifying landlords, properties and contractors, and eventually run projects of your own.

About us

Landlord.org Corporation is a Miami-based company founded by a real estate operator who manages his own rentals in Los Angeles, Miami and Huntsville, Alabama. The same team that runs those properties is building landlord.org, where renters can check who really owns a property, landlords get a verified page, and contractors build a portfolio of confirmed jobs.

We are a small, fast-moving team: a founder who travels often and works from Asia for months at a time, one property manager in the Philippines, and an AI assistant that handles routine tasks. We write things down, keep clear procedures, and expect each person to make calls on their own rather than wait for approval.

Hours and location

Shift: 40 hours a week, Monday to Friday, covering roughly 3:00 am to 12:00 pm US Eastern time (midnight to 9:00 am Pacific). That is a normal working day in South Africa (10:00 to 19:00) and Central Europe (9:00 to 18:00), which is where we are hiring. The exact window is set with you and always ends with a 30 to 60 minute live handover to our Philippines-based property manager, who covers the US afternoon.

Backup coverage: when the other property manager is out (illness, storms, leave), you cover her shift for those days. We plan it together and pay a premium for the shifted hours.

Weekend coverage: an on-call phone for urgent tenant and maintenance issues, rotated between the two of you and paid as extra hours.

Location: South Africa, or Eastern Europe (UTC+1 to UTC+3, for example Poland, Serbia, Romania or Georgia). You must live somewhere that hurricanes, typhoons and routine power cuts rarely take you offline. Keeping the team running when weather or illness takes one person out is part of why this role exists.

What you’ll do

Months 1 to 3: property management. You run the properties during your shift and own the outcome of every ticket you touch.

Answer tenants and prospects by text, email and phone; triage maintenance requests and dispatch the right contractor.
Find, vet and get quotes from contractors and vendors (plumbers, electricians, painters, inspectors) and keep a record of who did good work.
Post and refresh listings, answer inquiries, coordinate showings with our local field associates, and screen applicants.
Prepare leases, track rent and invoices in our property management software, and chase late payments politely but firmly.
Coordinate move-ins, move-outs, inspections, insurance paperwork and city or county requirements.
Work alongside our AI assistant, which drafts, reminds and logs; you check its work and handle what it can’t.
Keep our procedures current. When you solve something new, write it down so the next person doesn’t have to ask.
Months 3 to 6: landlord.org operations. As the platform launches, you take on the human side of it.

Review landlord verification requests: compare ownership documents against county records and approve, correct or reject them with a clear reason.
Review identity-check flags and risky claims before they go live.
Call contractors to confirm details and invite them to claim their page. A person makes those calls, never a bot.
Handle the support inbox for renters, landlords and contractors.
Test new features before they ship and report what breaks.
Month 6 onward: your own projects. Once the above runs without supervision, you own projects end to end: vendor sourcing for a renovation, a research brief, a new procedure, a market rollout. You scope it, run it and report the result.

Who you are

Two or more years in property management, operations, customer support or a similar role where you dealt with the public and solved problems without a script.
Written English at a professional level, and a confident, friendly phone manner with American tenants and contractors.
You make the call. When something comes up, you decide, act and report. You don’t wait for permission on routine matters.
Careful with details: you read a deed, a lease or a county record closely and notice when two documents disagree.
Organized: you keep the ticket list current, follow up without being reminded, and close loops.
Comfortable with software and AI tools: Google Workspace, a property management platform, messaging apps, and an AI assistant you already use daily for drafting and research.
Reliable: you show up for your shift and tell us early when you can’t.
Available for the hours above, with the flexibility to cover the other shift when needed.

Nice to have

Experience with US rentals: leasing, property management, or working for a US real estate company.
Spanish, for tenants and contractors in Miami.
Hands-on time in Innago, Buildium, AppFolio or similar software.
A background in compliance, KYC, fraud review, paralegal or title work. That is what verification review looks like.
You have run a small project or a small team on your own.

Your setup

Wired or fiber internet of at least 50 Mbps, plus a mobile hotspot or second connection you have tested.
Power backup that keeps your laptop, router and phone running through a cut: an inverter or UPS, or a nearby place you can work from within an hour.
A quiet place to take calls, a reliable laptop, a headset and a smartphone.
You take calls through our business phone system, never from your personal number.
During your shift you respond on our team chat within 15 minutes.
The application includes a short internet and power questionnaire. Please answer it accurately; we check it during the trial.

Compensation and terms

$1,200 to $1,500 USD per month for 40 hours a week, depending on experience, paid monthly in USD through Wise.
Full-time independent contractor. You invoice us; we pay on time, every time.
A paid two-week trial on real work alongside our current property manager before either side commits.
12 days of PTO (paid time off) a year plus your local public holidays, scheduled around the other manager’s leave so the team is never empty.
A raise and a bigger scope as you take on landlord.org work, with the first review at six months.
This is a long-term role. We are building a company and want you to grow with it.

How to apply

Apply through this form: https://apply.landlord.org. We don’t review applications sent by email. The form takes about 25 minutes and asks for:

Your CV and LinkedIn profile.
Two short written answers. Please write these yourself. We use AI every day and will ask you to use it later in the process, but here we want your own voice.
A tenant texts at 7:00 am Miami time: “No hot water since last night, I have a baby.” The owner is asleep. Write exactly what you send the tenant, then what you do next.
Describe a time you made a decision your manager might have made differently, and what happened.
A two-minute video, recorded inside the form, about the hardest customer or tenant you have handled.
The internet and power questionnaire, with a screenshot of a speed test.
Your monthly rate in USD and your earliest start date.
To show you read this far, start your first written answer with the word “keystone”.

What happens next:

Within three business days, everyone hears where they stand.
Shortlisted candidates complete a 45-minute timed work sample built from real situations at our properties, then a 20-minute video interview with our founder and our current property manager.
Finalists complete an ID check and two reference calls, then start the paid two-week trial.
We are hiring one person and we move fast. Applications close when the role is filled.

Remote Property Manager (US Hours)