Account Manager

About the job

About the company

O’Rourke Hospitality Marketing has been a key player in digital marketing for the hospitality sector since 2001. They’re committed to helping businesses like hotels, resorts, management groups, and restaurant chains enhance their online presence. Their approach is hands-on, working closely with clients to craft strategies that are effective and engaging for potential guests.

The professionals at O’Rourke are experts in a range of digital marketing services. They excel in creating timely and relevant content, ensuring it resonates with the audience at every stage of the buyer’s journey. The team’s skills include pay-per-click advertising, search engine optimization, website design & development, and more, all aimed at boosting online visibility and guest bookings.

O’Rourke’s services cover everything from strategic planning to executing digital marketing campaigns. They specialise in creating websites that are not only visually appealing but also user-friendly, making sure that guests have a seamless online experience.

About the role

We’re looking for an Account Manager who’s passionate about client relationships and has a strong digital marketing background. You’ll be someone who knows how to communicate clearly, manage multiple priorities, and ensure clients feel supported and confident in our work.

In this role, you will:

🤝 Build and nurture strong client relationships, acting as their trusted partner and go-to point of contact.

📊 Oversee and manage multiple client accounts, ensuring high levels of satisfaction and successful campaign delivery.

📞 Lead regular client calls to review performance, gather feedback, and present strategic recommendations.

🧠 Collaborate with internal teams to align on goals, solve challenges, and deliver exceptional results.

📝 Monitor campaign performance and proactively identify opportunities for improvement.

🗂️ Keep projects organized and on track, ensuring nothing falls through the cracks.

Working Hours ⏰: This is a full-time role. You’ll be working until around 1–2 PM Eastern Time (that’s 7–8 PM Central European Time), with a quick email check-in the evening to catch anything urgent.

About you

To excel in this role, you need to have:

✅ 3-5 years of experience as an Account Manager in a digital marketing or advertising agency

✅ Strong digital marketing knowledge, including tools like Google Analytics and Google Ads

✅ Polished, professional, and friendly with great multitasking and initiative

✅ Excellent time management and ability to meet deadlines and milestones

✅ Excellent written and verbal communication skills

✅ Detail-oriented with strong follow-through

✅ Able to work independently and manage resources effectively

Brownie points for:

⭐ Experience with the hospitality industry

⭐ Experience working in a time-tracking environment

⭐ Experience with Basecamp

You’re the kind of person who takes ownership and doesn’t let things slip through the cracks. Clients trust you because you’re dependable, clear, and easy to work with. You’re also great with people. You know how to inspire confidence and build strong relationships, both with clients and within a team. You’re organized, self-motivated, and thrive in a fast-paced environment.

Benefits

What’s in it for you?

💰 $3,000–$3,500 per month*

🕒 Full-time & fully remote

🌴 20 days paid time off

🤒 5 paid sick days

🚀 Opportunities to grow with an established and friendly team

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

Account Manager