Client Relations Support Assistant

About the job

JOB DUCK IS HIRING A CLIENT RELATIONS AND SUPPORT SPECIALIST

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years in a row!

Role Overview

We are seeking a highly skilled and personable Intake Client Relations Support Specialist with exceptional English skills both written and spoken. In this role, you will handle outbound and inbound calls, manage client correspondence, and facilitate the onboarding process by preparing and following up on engagement letters and invoices. If you are friendly, organized, detail-oriented, and capable of thriving in both fast-paced and slower-paced environments, this position offers an excellent opportunity to grow within a dynamic organization. Join a team that values professionalism, effective communication, and reliability.

Schedule:

Monday to Friday, 9:00 AM to 5:30 PM

Your Responsibilities Will Include but Are Not Limited To:

Managing inbound client calls with professionalism and tact
Requesting and collecting sensitive and confidential information securely
Drafting legal documents, invoices, and statements accurately
Conducting research on legal statutes, opinions, and related legal information
Providing excellent customer service and maintaining strong client relationships through regular feedback and queries resolution
Attending to file administration, document management, and general office duties
Supporting team with administrative and clerical tasks as required

What We’re Looking For:

At least one year of experience as an Intake Specialist or Receptionist Assistant
Proficiency with calendar management tools
Experience drafting legal documents and handling legal inquiries
Outstanding English skills (both written and spoken)
Sophistication and professionalism in dealing with high-end clients
Trustworthiness, discretion, and reliability with client information and assets
Excellent customer service and some sales skills
A well-organized, detail-oriented, and tech-savvy individual
A quick learner with a positive attitude and team-oriented mindset
Great Organizational Skills
Proactivity
Own PC or laptop, a headset, and a reliable high-speed internet connection (minimum 10 Mbps download / 5 Mbps upload)
Quiet, private workspace suitable for remote work

What’s in It for You?

Monthly compensation ranging from 1,150 USD to 1,220 USD.
Paid time off and holiday pay.
Referral and annual bonuses.
100% Remote, Full-Time, Long-Term Career Opportunity.
Parental leave.
Opportunities for professional development and training.
Dedicated support from our team.
A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.

By clicking on the APPLY button you consent us reaching out to you through Whatsapp and/or email to follow-up regarding your application process.

Client Relations Support Assistant