Eucalyptus
Eucalyptus
Eucalyptus
About the job
Healthcare is usually slow and boring. We believe in its potential to be exciting and entertaining. But changing the healthcare experience is hard – and we’re gonna need all the help we can get…!
About Eucalyptus
Eucalyptus (or ‘Euc’ for short) is an Australian founded digital healthcare company that is on a mission to solve the world’s biggest healthcare challenges – think fertility, and behavioural change around chronic conditions such as weight loss, diabetes, and mental health.
What We Have Achieved So Far
🚀 Launched 5 demographically tailored brands and facilitated over 1 million medical consultations worldwide (Juniper, Pilot, Kin, Software, & Compound).
🌍 Built a team of approaching 500 Eucalypts in 6 countries (🇦🇺🇬🇧🇩🇪🇯🇵🇵🇭🇿🇦) consisting of medical practitioners, engineers, operators and many more functions!
💰 Raised over US$100M funding from the same investors who backed Canva, Uber, and AirBnB.
🇬🇧 In just over 2 years we have grown the Juniper UK brand, which is now our biggest brand globally!
… and we’re just getting started! Read more about our mission to change healthcare here.
About The Role (What You’ll Be Doing)
Our Juniper UK health coaching team is expanding and we are on the lookout for Dietitians to help us serve our patients on a 3 month FTC initially. You will be part of our fast-growing team in South Africa and will work directly with our team to serve Juniper patients in the UK.
About
You’ll be supporting our patients alongside Health Coaches in London (UK), with a shift of 10am to 7pm SAST. As a Dietitian in the team, you will be responsible for helping us shape the clinical guidance and strategy about how to manage diet and nutrition. In short, both roles include:
Providing 1:1 and group coaching and advice (with a focus on obesity management)
Directing patient queries and feedback to the relevant internal channel
Working in a cross functional and multidisciplinary team to triage, respond and escalate communications from patients to relevant teams to minimise patient safety risks
In this role you will work with our clinical team, international operations team and delivery partners to ensure our patients receive a high quality of support and care. This role requires a high level of empathy, the ability to prioritise simultaneous activities and communications with multiple patients while ensuring high attention to detail, and a patient-centric-oriented approach. You will be interacting directly with real people dealing with real health issues and medical diagnoses, and must be able to identify, respond to, and escalate interactions and situations appropriately in accordance with guidelines and for exceptions. This role will be important to the continued success of Eucalyptus and will filter important information back through the rest of the team so we can continue to improve the health of our patients.
About You (Who You Are)
Dietitian specific: Registered Dietitian (registered with HCPSA: Health Professions Council of South Africa), 1+ years of dietetics experience and completion of relevant ongoing CPD requirements.
Naturally empathetic, reliable, caring, with strong problem-solving skills
Extremely organised, independent and can work well in a team
Excellent communication skills
Confident using technology and excited by fast-paced change and creative problem solving
Experience with behaviour change techniques aimed at helping patients achieve weight loss goals.
Goes without saying – you’re obsessive about patient experience and thrive on understanding a patient’s problems and finding the best solution
Bonus points for
Previous experience working in digital health (tele-health)
Qualifications in exercise science or experience working with patients to improve their physical activity levels
Experience working in a very fast paced environment
So, why join Eucalyptus?
We offer a range of benefits for FTCs in SA:
15 days AL pro-rated
Double pay/ day in lieu working on SA PH
Monthly R500 wellness benefit
Make real impact, fast – We build in the open together, which helps us learn and iterate more quickly so we can deliver high quality outcomes faster than anyone else. Helping impact patients lives for the better from the moment you join Euc.
Collaborate & Learn: Work alongside 40 dietitians and other health professionals, to enhance your knowledge and skills as a dietitian and health coach.
Work-Life Balance: Be part of a team that values both professional growth and personal well-being
You’ll work with others who are incredibly passionate about what they do – Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients.
Want to hear more about what it’s like to work at Eucalyptus? Hear from our team here or check us out on Instagram @euc.alypt.us
At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.
Health Coach, South Africa (UK Support)
At Eucalyptus, we run a trusted group of digital healthcare clinics on our telehealth platform including Pilot (men’s health), Kin (fertility), Software (dermatology) and Juniper (weight loss and menopause). Our mission is to bring high-touch, high-quality healthcare to patients around the world by empowering practitioners with technology. Since 2019, we’ve facilitated over one million consultations across Australia, the UK and Germany. With every consult, we’re breaking down boundaries to better health by providing better access to care, stigma-free experiences, and continuous support. Our commitment to providing better patient experiences is matched by our stellar record of patient safety.