Bolt mortgages
Bolt mortgages
Bolt mortgages
We are looking for a highly organised, confident, and professional Client Support Manager to manage client communication and help progress home moves from application through to completion.
This is a phone-based, client-facing role and is perfect for someone who enjoys helping people, keeping things on track, and working in a fast-paced environment.
✅ Key Responsibilities:
• Proactively update clients on the progress of their mortgage and home move
• Chasing lenders, solicitors, estate agents and third parties for updates
• Managing multiple cases at once and keeping everything organised
• Being the main point of contact for clients throughout their journey
• Ensuring clients feel supported, informed, and confident at every stage
🎯 What We’re Looking For:
• Excellent spoken and written English (clear, professional, and confident)
• Confident and friendly on the phone — you enjoy speaking with people
• Strong organisational and time-management skills
• Ability to work independently and remotely
• High attention to detail
⭐ Bonus Skills (Not essential but a big plus):
• Experience in customer service, admin, property, mortgages or legal support
• Comfortable using CRM systems, emails, and online tools
• Proactive mindset — you don’t wait to be chased
💼 What You’ll Get:
• Fully remote role (work from anywhere in South Africa)
• Full training provided on UK property & mortgage processes
• Opportunity to grow with a rapidly expanding company
• Long-term role with performance progression
Client support manager
We are looking for a highly organised, confident, and professional Client Support Manager to manage client communication and help progress home moves from application through to completion. This is a phone-based, client-facing role and is perfect for someone who enjoys helping people, keeping things on track, and working in a fast-paced environment. ✅ Key Responsibilities: • Proactively update clients on the progress of their mortgage and home move • Chasing lenders, solicitors, estate agents and third parties for updates • Managing multiple cases at once and keeping everything organised • Being the main point of contact for clients throughout their journey • Ensuring clients feel supported, informed, and confident at every stage 🎯 What We’re Looking For: • Excellent spoken and written English (clear, professional, and confident) • Confident and friendly on the phone — you enjoy speaking with people • Strong organisational and time-management skills • Ability to work independently and remotely • High attention to detail ⭐ Bonus Skills (Not essential but a big plus): • Experience in customer service, admin, property, mortgages or legal support • Comfortable using CRM systems, emails, and online tools • Proactive mindset — you don’t wait to be chased 💼 What You’ll Get: • Fully remote role (work from anywhere in South Africa) • Full training provided on UK property & mortgage processes • Opportunity to grow with a rapidly expanding company • Long-term role with performance progression