Booking, Leasing & Revenue Optimization Coordinator

Booking, Leasing & Revenue Optimization Coordinator
Airbnb & PriceLabs Experience Strongly Preferred
Aurevia Property Group is seeking a highly organized, responsive, and commercially minded Booking, Leasing & Revenue Optimization Coordinator.

This person will help convert rental inquiries into bookings, coordinate leasing activities, maintain accurate listings and calendars, and improve occupancy across our furnished rental portfolio. The ideal candidate has hands-on experience managing multiple successful Airbnb listings and understands how to use PriceLabs to improve pricing, minimum stays, booking pace, and orphan-gap occupancy.

This is not solely an administrative role. We are looking for someone who understands how successful furnished rentals operate, can recognize why a listing is not booking, and can recommend practical improvements while following company pricing and approval requirements.

Primary Responsibilities
Airbnb and listing optimization
Manage and improve active listings across Airbnb, Furnished Finder, direct-booking channels, and other approved platforms.
Maintain accurate descriptions, amenities, photographs, rates, fees, availability, and stay requirements.
Monitor listing performance, booking pace, calendar gaps, search visibility, guest reviews, and conversion opportunities.
Identify outdated content, pricing inconsistencies, blocked inventory, synchronization problems, and restrictive minimum-stay settings.
Recommend improvements to listing titles, descriptions, photographs, amenities, pricing, and booking rules.
Help resolve Airbnb listing, calendar, reservation, guest, and support issues.
Follow all Airbnb and third-party platform rules.
PriceLabs and revenue management
Review PriceLabs recommendations, listing health, market occupancy, base prices, minimum prices, and booking trends.
Maintain building-specific minimum-price protections approved by management.
Understand and manage last-minute pricing, occupancy-based adjustments, far-out pricing, seasonal adjustments, and length-of-stay pricing.
Identify orphan gaps between reservations and ensure minimum stays are adjusted appropriately to make those gaps bookable.
Support Aurevia’s medium-term-first strategy: prioritize 30-plus-night stays while capturing shorter stays when they improve occupancy.
Use the correct PriceLabs strategy for short-term stays under 30 nights and medium-term stays of 30 nights or longer.
Prepare exact pricing and minimum-stay changes for management approval.
Confirm approved PriceLabs changes are correctly reflected in the property-management system and booking channels.
Never reduce rates below approved economic floors without written authorization.
Booking and lead management
Monitor inquiries from Airbnb, Furnished Finder, direct-booking channels, email, text, and other approved sources.
Respond promptly and professionally during scheduled working hours.
Collect requested dates, length of stay, number of occupants, budget, pet information, and housing requirements.
Match qualified prospects with appropriate available properties.
Communicate approved rates, deposits, utilities, fees, amenities, and rental terms.
Follow up consistently until the prospect books, declines, or becomes inactive.
Record lead sources, communications, status changes, and next steps in the approved system.
Encourage repeat and referral bookings using approved messages.
Leasing coordination
Coordinate virtual and in-person tours.
Send approved applications, screening links, leases, and payment instructions.
Track applications, documents, deposits, payments, and signatures.
Prepare leasing information for management review.
Escalate pricing exceptions, applicant concerns, special requests, and other decisions requiring approval.
Calendars and operational accuracy
Keep Hospitable, PriceLabs, Airbnb, Furnished Finder, direct-booking channels, and internal calendars synchronized.
Identify double-booking risks, stale blocks, disconnected listings, closed inventory, and inaccurate availability.
Review new reservations and cancellations for newly created orphan gaps or repricing opportunities.
Escalate urgent guest, tenant, maintenance, payment, calendar, or compliance concerns.
Reporting
Provide an end-of-shift update covering:

New inquiries and leads
Follow-ups completed
Bookings and applications
Outstanding documents or payments
Occupancy and calendar concerns
Listing or pricing recommendations
Issues requiring management decisions
Qualifications
Strong spoken and written English.
Professional, friendly, and persuasive communication.
Excellent organization, follow-up, and attention to detail.
Ability to work independently and take ownership of outcomes.
Good judgment with confidential applicant, tenant, guest, property, and financial information.
Reliable computer, internet connection, and private workspace.
Ability to learn and operate property-management, pricing, messaging, CRM, and leasing systems.
Strongly Preferred Experience
At least two years of hands-on Airbnb hosting, co-hosting, reservations, or listing-management experience.
Experience successfully managing multiple Airbnb properties; three or more listings is strongly preferred.
Superhost experience or a demonstrated history of maintaining strong guest ratings and reviews.
Experience handling Airbnb support cases and difficult guest or reservation situations.
Hands-on PriceLabs experience, including:

Base and minimum prices
Dynamic pricing
Minimum-stay rules
Orphan-gap adjustments
Last-minute pricing
Occupancy-based adjustments
Seasonal pricing
Length-of-stay and medium-term pricing
PMS synchronization
Experience with Hospitable, Furnished Finder, Booking.com, direct bookings, or similar platforms.
Previous leasing, hospitality, property-management, sales, reservations, or customer-service experience.
What Success Looks Like
Rental inquiries receive fast, professional responses.
Qualified prospects are followed through to a clear outcome.
Listings remain accurate, attractive, and bookable.
Calendar gaps are identified and addressed quickly.
PriceLabs recommendations are used intelligently without violating approved floors.
Medium-term stays remain the priority while valuable shorter openings are captured.
Airbnb and other booking-channel problems are resolved proactively.
Management receives concise recommendations and only the decisions that genuinely require approval.
Application Requirements
Applicants should include:

Years of Airbnb or furnished-rental experience.
Number of listings managed simultaneously.
Links or screenshots demonstrating hosting or co-hosting experience, when permitted.
Experience with PriceLabs and the specific features used.
Experience with Hospitable or other property-management systems.
Examples of improving occupancy, pricing, reviews, or booking conversion.
Working hours and availability for overlap with U.S. Eastern Time.

Booking, Leasing & Revenue Optimization Coordinator