Resourceful and proactive professional with more than 20 years’ experience in administration, operations, client onboarding, and customer service across corporate, financial, and retail environments. Recognized for driving process improvements, enhancing customer satisfaction, and supporting crossfunctional teams to achieve strategic goals. Skilled at streamlining workflows, managing data, and leveraging technology to optimize efficiency and accuracy. Adaptable and dependable, with a strong focus on quality, relationship management, and continuous improvement.