Marketing & Business Operations Coordinator

USA Home Remodeling is an established Southern California residential remodeling company specializing in kitchen, bathroom, and full-home remodeling.

We are looking for a smart, organized, resourceful Marketing & Business Operations Coordinator to join our team long term.

IMPORTANT: You must be able and willing to consistently work 8:00 AM to 4:30 PM U.S. Pacific Time, Monday through Friday, long term. This schedule is required. Please verify what these hours are in South Africa before applying.

What You’ll Do

• Manage recurring marketing activities across Google Business Profile, Nextdoor, social media, and other platforms
• Publish and update WordPress website and blog content
• Organize project photos, testimonials, reviews, and marketing assets
• Implement basic SEO and content instructions from specialists
• Help operate our GoHighLevel CRM and maintain accurate lead records and follow-ups
• Gather marketing data and prepare recurring reports
• Assist with Canva, CallRail, Trello, and other business platforms
• Research and communicate with vendors and service providers
• Maintain SOPs, checklists, documents, and recurring processes
• Use ChatGPT and Claude for research, writing, analysis, and productivity
• Assist with general business administration and operational tasks as needed

What We’re Looking For

• Excellent written English and clear, professional spoken English
• Strong organization, attention to detail, and follow-through
• Digital marketing or marketing-support experience
• Experience with WordPress and Canva
• Professional experience using ChatGPT and Claude
• Strong research and problem-solving skills
• Comfortable learning CRM systems and new technology
• Ability to work independently and take ownership of responsibilities

Experience with GoHighLevel, Google Business Profile, SEO, CallRail, Google Ads reporting, marketing automation, or U.S.-based companies is a plus.

Construction, remodeling, home improvement, or home-services experience is a strong advantage.

Bachelor’s degree strongly preferred, particularly in Marketing, Business Administration, Communications, or a related field.

Compensation & Benefits

• USD $8–$12/hour depending on experience and capabilities
• Stable, full-time, long-term position
• Paid vacation time after the initial 90-day period
• Performance and compensation reviews
• Opportunity for performance-based bonuses
• Professional development and relevant company-paid training
• Opportunity for increased responsibility and career growth
• Potential workstation/equipment support

Home Office Requirements

• Reliable computer with at least 16 GB RAM
• At least one 24-inch or larger external monitor, dual monitors preferred
• Reliable high-speed internet
• Webcam, quality headset/microphone, and quiet workspace
• Reasonable backup plan for internet or power interruptions

How to Apply

Please send:

1. Short introduction and résumé/CV or LinkedIn profile

2. 2–3 minute video introduction covering yourself, recent experience, strongest skills, and why you’re interested

3. Desired hourly rate in USD
4. Confirmation that you can consistently work 8:00 AM–4:30 PM U.S. Pacific Time Monday–  Friday, plus the corresponding hours in your local time
5. Brief summary of your experience with digital marketing, WordPress, CRM systems, Canva, ChatGPT, and Claude
6. Any construction/remodeling/home-services experience
7. Highest level of education

8. Please indicate where you found this job posting (for example, workLATAM, Virtual Staff SA, or another source).
Important: Begin your application with “Dream. Design. Build.” so we know you carefully read the posting.

Marketing & Business Operations Coordinator