Account Manager

About the job
We’re looking for an Account Manager to own client relationships and internal team coordination at a fast-moving B2B GTM content studio. You will lead weekly client syncs, manage the internal team’s weekly deliverables, and serve as the primary point of contact between clients and the production side of the business.

This is a client-facing, coordination-heavy role. You need to communicate with confidence, keep multiple accounts and internal workstreams organized simultaneously, and make sure nothing slips between client expectations and team execution. If you are a strong communicator, highly organized, and comfortable running client meetings and managing a team’s weekly output without losing quality or momentum, this role is a strong fit.

Why You’ll Want to Join

You will be paid in USD (bi-monthly: every 15th and 30th)
Paid Time Off in accordance with company policy
Observance of Holidays per company guidelines
100% remote setup so you can work wherever you’re most productive
This role requires availability during US business hours
Work inside a results-driven GTM content studio serving venture-backed B2B companies
High-ownership account management role with direct client access and real impact on retention and delivery quality

What You’ll Work On

Client Relationship Management

Serve as the primary point of contact for a portfolio of B2B client accounts
Lead weekly client sync calls with confidence, clear agendas, and structured follow-ups
Manage client expectations around deliverables, timelines, and program performance
Build strong working relationships with client stakeholders and maintain a high level of client satisfaction
Surface client feedback, concerns, and opportunities to the internal team proactively

Internal Team Coordination

Manage the internal team’s weekly task list and ensure all deliverables are on track before client deadlines
Coordinate across content, strategy, and production team members to keep weekly output moving without bottlenecks
Flag delays, dependencies, or quality issues early and resolve them before they reach the client
Maintain clear documentation of client requirements, project status, and open action items

Reporting and Communication

Prepare weekly status updates and program performance summaries for client review
Translate internal progress into clear, client-friendly communication that builds confidence
Keep all client records, meeting notes, and deliverable trackers organized and current
Communicate clearly and professionally in all written and verbal interactions with clients and internal team members

What You Bring

Proven experience in account management, client success, or project management in a B2B services or agency environment
Strong spoken and written English communication skills with the confidence to lead client meetings and represent the business professionally
Highly organized with the ability to manage multiple client accounts and internal workstreams simultaneously without losing track of details
Comfortable coordinating a team’s weekly output and holding people accountable to deadlines
Proactive communicator who surfaces issues early rather than waiting for problems to escalate
Self-directed and reliable in a fully remote environment

Nice to Have

Experience in a content marketing, GTM, or B2B agency environment
Familiarity with LinkedIn content programs, SEO, or AI search optimization
Background managing client relationships for venture-backed or high-growth startup clients
Experience using project management tools such as Notion, Asana, ClickUp, or similar platforms

How to Apply

Please include:

Your updated resume
A short Loom video (1 to 2 minutes) introducing yourself, describing your account management or client-facing experience, and walking through how you typically prepare for and run a weekly client sync

Only candidates who submit a Loom video will be moved to the next step of the hiring process.

If you are a confident communicator who can keep clients happy and an internal team organized simultaneously, this role gives you the ownership and the direct client access to do your best work.

Account Manager