Account Manager

About the job
Job Overview

We are seeking a motivated and experienced Account Manager to support a UK-based employer in managing client relationships and driving business growth. This role is ideal for a South African professional who is organised, proactive, and confident working with UK teams remotely.

Key Responsibilities

Manage and support a portfolio of UK-based client accounts, ensuring high satisfaction and retention
Handle client queries, escalations, and ongoing communication efficiently
Communicate effectively with internal teams and external stakeholders across time zones
Maintain accurate records of client interactions, contracts, and account data
Use relevant tools such as CRM platforms, project management software, and communication tools
Support the wider team with reporting, presentations, and strategic account planning
Identify opportunities to upsell, cross-sell, or improve the client experience

Qualifications And Experience

2+ years of experience in account management, client services, or a related field
Excellent written and verbal communication skills in English
Strong organisational skills with the ability to manage multiple accounts simultaneously
Proficient in CRM systems and Microsoft Office or Google Workspace
Able to work independently and manage your own time effectively
High attention to detail and a proactive approach to problem-solving
Experience working with UK-based clients or employers is advantageous
Must have a reliable laptop, stable internet connection, and a quiet working environment

Salary: R35,000/month | 100% Remote

Remote Recruitment helps South African professionals secure flexible remote contract opportunities with UK companies, connecting independent contractors with businesses where they can thrive and make an impact.

Account Manager