Admin and Sales Advisor

Job Description:

Customer Sales Advisor – Remote Based

Salary: £17,500 – £21,000 per year
Hours: Full-time, (42 hours per week) Includes Every Saturday & Sunday

At Now Self Storage, our people are at the centre of everything we do. We’re a fast-growing, customer-focused business offering secure, modern storage solutions across the UK.

We are looking to add to our already established & knowledgeable team to ensure that we can continue to meet deliver excellent customer service. We are looking for a Full Time Sales Administrator to join our close knit team working in a relaxed working environment.

Are you a sales professional with a knack for providing excellent customer service? Do you thrive in a fast-paced environment and have a keen eye for detail? If so, we want to hear from you!

What You’ll Be Doing

Handling enquiries in person, over the phone, and via email with confidence and professionalism.
Managing the full sales journey — from enquiry and reservation through to move-in.
Converting leads into bookings and promoting storage units, contents protection, packaging, and other add-on services.
Using our CRM system (HubSpot) to manage leads, process bookings, record customer interactions, and maintain accurate data.
Supporting our head office team by responding to inbound sales and customer service enquiries for 18 unmanned sites across the UK.
Taking ownership of the store’s appearance and operations — ensuring it remains secure, clean, and well-presented at all times.
Monitoring unit availability, completing site checks, and reporting maintenance needs.
Ensuring compliance with health & safety and site security procedures.
What We’re Looking For

2–3 years’ experience in a customer-facing role such as sales, retail, hospitality, or property.
A confident communicator with excellent phone etiquette and the ability to sell in person and over the phone.
Strong IT skills, including experience using CRM platforms to manage bookings, tasks, and customer records (HubSpot experience is a bonus).
Highly organised with strong attention to detail and accuracy in admin tasks.
A proactive, hands-on individual who enjoys working independently and taking responsibility for results.
A friendly, commercially minded attitude and a genuine desire to help customers.
A positive, can-do mindset and an enthusiasm for learning and development.
Full UK driving licence required.
What You’ll Get in Return

Competitive salary
28 days’ holiday including bank holidays
Full training and ongoing professional development
About Us

Now Self Storage operates 18 locations across the UK, supporting over 3,000 domestic and commercial customers. We provide modern, secure storage facilities with a focus on convenience, technology, and exceptional service. As we continue to grow, we’re looking for people who want to grow with us — starting with you, right here in Cheltenham.

Rota

This role operates on a rota basis and includes mandatory weekend working. The successful candidate will be required to work every Saturday and Sunday, with Sunday being a shorter, compressed shift from 9:00am to 4:00pm. GMT

Job Type: Full-time

Application question(s):

Please provide a covering letter for this job application
Do you have reliable internet access ?
Can you work every weekend ?

Admin and Sales Advisor