Business Administration & Executive Assistant

Role Overview:
We are seeking a reliable and detail-oriented Business Administration Officer to support daily operations. The role includes administrative support, client communication, and outreach through calls and social media.

Key Responsibilities:

• Manage emails, calls, and general correspondence
• Maintain accurate records and documentation
• Schedule appointments and coordinate meetings
• Conduct follow-ups with clients and stakeholders
• Make cold calls to introduce services and set appointments
• Post in social media groups and respond to messages across different platforms
• Assist with data entry, reporting, and invoicing
• Take responsibility for day-to-day business operations and ensure smooth workflow
• Support team with general administrative tasks

Requirements:

• Previous experience in administration, customer service, marketing or similar role
• Strong communication skills (phone, email, and social media)
• Confident in making calls and handling client interactions
• Good organisational and time management skills
• Proficiency in Microsoft Office 365 and different CRM systems
• Ability to work independently, take ownership, and meet targets or KPI

Note: Must be available to work within AEST business hours.

Business Administration & Executive Assistant