Appointment Setter

About the job

Location: Remote

Job Description:

We are seeking a detail-oriented, persuasive, and organized Appointment Setter to support our clients in booking and managing sales calls, consultations, and other client-facing meetings. This individual will work closely with sales and marketing teams, qualifying leads and ensuring a seamless handoff to closers or account managers. A successful Appointment Setter is energetic, excellent at communication, and highly motivated to support sales growth.

Key Responsibilities

Make outbound calls to leads provided by the client or generated through marketing campaigns.
Qualify leads based on criteria set by the client or internal team.
Schedule appointments using CRM or calendar tools such as Calendly, HubSpot, or Google Calendar.
Follow up with leads via phone, email, or SMS to confirm appointments and minimize no-shows.
Maintain detailed records of interactions, outcomes, and follow-ups.
Provide regular feedback on lead quality and appointment metrics.
Collaborate with sales representatives and account executives to ensure alignment of appointment-setting efforts with broader sales goals.

Requirements

1–2 years of experience in a similar outbound calling, lead qualification, or telemarketing role.
Strong verbal and written communication skills in English; additional languages are a plus.
Comfortable handling objections and redirecting conversations in a positive, professional manner.
Proficient with CRM platforms (e.g., Salesforce, HubSpot, Zoho) and online calendar tools.
Familiarity with appointment-setting strategies and call scripting.
Self-motivated, organized, and able to work independently in a remote or hybrid environment.
Availability to work across different time zones depending on client needs.

Qualifications

Prior experience setting appointments in the legal, SaaS, or B2B service industries.
Experience using automated outreach tools such as Lemlist, Apollo.io, or Instantly.
Track record of achieving or exceeding KPIs such as calls per day, booked appointments, and show-up rates.

Benefits

Competitive hourly rate with performance-based bonuses for completed appointments or show rates.
Flexible remote work environment.
Opportunity to work with fast-growing companies across a variety of industries.
Career growth potential in sales or client-facing roles.
Access to training and development resources tailored to appointment setting and sales fundamentals.

Join our expanding team and play a central role in shaping the legal landscape of our partner organizations. If you are passionate about harnessing your legal acumen for the growth of distinguished firms and wish to propel your professional journey, we encourage you to apply!

Note: Only candidates who make it to our shortlist will be contacted for further discussions.

Teams Squared is a proud equal opportunity employer. We value diversity and are consistently committed to creating an inclusive environment for all team members.

Appointment Setter