HCM Onboarding Analyst

About the job
About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What This Job Can Offer You

This is an exciting time to join Remote and make a personal difference in the global employment space as a HCM Analyst, joining our new HCM Onboarding Team (HR Services Team) supporting our HRIS Product.

As an HCM Analyst you will work with our customers to ensure an exceptional implementation experience and system solutions delivery.

You will support the HCM & GP Onboarding Consultants and wider business to deliver a successful implementation and exceptional client experience by ensuring successful requirements and workflows mapping, data migrations, system set ups and designing user manuals implementing technology solutions. You will leverage deep knowledge of Remote HCM product as well as strong commitment to customer experience.

What you bring

Proactive, detail-oriented, and analytical with a strong problem-solving mindset.
Advanced Proficiency in Excel, Google Sheets, SQL queries and data analysis.
Customer focused with a genuine interest in solving problems and helping to deliver solutions.
Proven ability to create clear, user-friendly guides, training materials, and system documentation tailored to non-technical audiences, with the goal of minimising user support queries.
Experience managing or supporting in an analyst function system implementations, integrations and configuration for enterprise clients.
Experience designing and executing User Acceptance Testing (UAT), including developing test scripts, guiding users through testing, capturing feedback, and ensuring issues are resolved before go-live.
Self-starter with the ability to work independently and manage multiple priorities.
Excellent project management skills.
Deep knowledge of Global HR and Payroll processes, HCM platforms and data migration best practices.
Writes and speaks fluent English
It’s not required to have experience working remotely, but considered a plus

Key Responsibilities

Partner with the Onboarding Consultants and GP Payroll teams from the discovery stage to final sign off stage of all HRIS implementations.
Perform all data migration, cleansing, and validation activities collaborating with internal and external stakeholders.
Translate customers needs into clear technical requirements, mapping their current processes to ensure all system requirements are built within the platform in alignment with the implementation project plans and in collaboration with internal teams.
Support integration projects for customers in collaboration with internal Product and Engineering teams.
Closely work with customers in setting up the HRIS system in line with their requirements and in collaborating with their internal teams (IT, HR, Data, Payroll, Finance, etc).
Create customised client documentation, training materials, and user guides to support client teams in system adoption and usage.
Create UAT Plans and test scripts based on the customers system build and processes.
Ensuring a first class handover to all BAU teams upon implementation completion and supporting hypercare months where required.
Ensure all data and analysis deliverables are met within the agreed timelines throughout the implementation process with 100% accuracy
Collaborate with cross-functional teams where required, including Sales, Product, Payroll, Customer Success and other stakeholders, to ensure successful and timely implementation

Practicals

You’ll report to: Director, Global HCM & GP Onboarding
Team: Global Payroll Services team – HR Services
Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify; EMEA.
Start date: As soon as possible

Remote Compensation Philosophy

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide – here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $33,300 to $74,850 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

Interview with recruiter
Interview with team members
Interview with Director
Bar Raiser Interview
Prior employment verification check

HCM Onboarding Analyst