Outreach Associate

About the job

Hey, you! Wanna become #OneOfUs?

We are on the lookout 🕵🏻 for the next paw-sionate dog lover with a flair for social media outreach to join our HKR team as an Outreach Specialist, working for a US-based client in the pet wellness space. 🐾🇺🇸

Btw, HKR was remote before it was even cool! 😎

Remote is allowed, encouraged, and the norm. Now, and forever. There’s only one catch, and it comes from this guy:

“Whatever you are, be a good one” – Abraham Lincoln.

To apply, please fill out our external form. 🤞🏼

(You will be redirected to it automatically, once you click “Apply”).

What you’ll be doing?

🔸 You will assist our US partner’s sales and marketing team in headhunting prospect clients who love dogs as much as you do;

🔸 You will look for dog owners on social media and reach out to them via direct messages to present and promote our partner’s products and their benefits;

🔸 You will build and maintain relationships with key customers sharing a common trait – your love for dogs;

🔸 You will develop and maintain a network of potential customers, building pipelines and updating statuses based on every interaction with the prospects;

🔸 You will set upfront expectations with the prospects while also being friendly, genuine, and relatable;

🔸 You will monitor program results and report to your line managers: HKR’s Head of Outreach & partner’s project owner;

🔸 You will give feedback using both qualitative and quantitative points on what is working or not working with the outreach process/lead qualification process;

🔸 You will give thoughtful recommendations for potential changes to test to try to increase results;

🔸 You will dig into available data to better understand why certain tactics have or have not worked and/or to understand individual performance better;

🔸 Stay up to date with current trends in outreach/influencer marketing and identify new opportunities.

About you

🐶 You are a dog owner, and you love your fluffy pal more than anything;

🐶 You worked with HubSpot before and you have basic knowledge of HubSpot;

🐶 You come with previous experience in a similar role, having an outreach, sales, or account management background;

🐶 You have excellent communication skills, especially in English – we are looking for at least a C1 proficiency, both written and spoken;

🐶 You are confident in participating in online meetings with the partner’s team sharing ideas, updates, and defining strategies;

🐶 You have great communication skills, you are friendly, open, and genuine when passing info to other people – especially your peer dog owners;

🐶 You are familiar with using CRM tools and Google Spreadsheets;

🐶 You are willing to learn and grow; we are young and restless and want that from you as well;

🐶 You can follow a step-by-step process but also be creative enough to create a process from scratch or detect and suggest possible improvements.

Perks

HKR was remote before it was even cool! 😎 Remote is allowed, encouraged, and the norm. Now, and forever. But you can always drop by our locations in Bucharest and Cluj if you’re around.

💰 Fair market pay

🏋🏻 7card – national coverage for sport & wellness activities (for Romania)

🏥 A very inclusive medical insurance plan at Regina Maria (for Romania)

🏠 Remote, full-time job – work from the comfort of your own home!

🕐 11 AM – 8 PM GMT+3 schedule (with 1 hour of lunch break 🍕)

🥳 Start-up culture, young team, no egos, no BS

About us

✨ We do things a bit differently, love the start-up culture, and cringe when thinking about corporate work set-ups. The vibe is hard to explain, but it’s probably the #1 reason folks are building great things at HKR.

✨ We have a clear mission and values;

✨ We believe in action, initiative, and self-ownership;

✨ We love feedback because that helps us move forward and improve, but we love celebrating wins even more, and that’s why we keep an eye out for achievements whenever something unique happens.

✨ We don’t have office politics, meritocracy is one of our core values;

✨ We believe in action and self-ownership. We’d rather try and break a few things than sit on it. The biggest KPI we have is “How much did you care?” If the answer is a lot, you did a great job, no matter the outcome.

Location

👨‍💻 👩‍💻 We have an office in Cluj and one in Bucharest, if you are close enough and interested in joining us there. We mainly work from home now, but we miss face-to-face social interaction, so we are happy to go to the office when possible. We were open to remote work before remote was cool, and we’ll adjust to what time brings.

Outreach Associate