SHINGAI HEATHER MANGWANYA
Virtual Assistant
SUMMARY
I am a recent graduate with a strong work ethic and excellent communication skills, eager to embark on a journey of growth and development. I am actively seeking an opportunity to apply my dedication, contribute to a dynamic work environment, and expand my skill set.
WORK EXPERIENCE
Procurement and Stores Department Assistant
Fitin Investments , Harare, Zimbabwe Sept 2021 – Mar 2022
OVERALL RESPONSIBILITY
• Assist with the procurement and logistics within the organisation, ensuring office functions are conducted in a well coordinated manner.
Supply Chain and Logistics:
• Support the development of logistics plans and processes ensuring compliance with wider logistics policies and FITIN standards.
• Support logistics projects or operational day-to-day activities following standard processes and contributing, directly or indirectly, to the effective delivery of assistance to beneficiaries.
• Support the collect and analyse data through research and networking with colleagues to recommend actions to the supervisor to improve performance of local logistics operations.
• Support the collect of data and contribute to preparation of accurate and timely reporting, supporting a FITIN wide view of logistics activities that enables informed decision making and consistency of information presented to stakeholders
.• Identify and build productive relationships with logistics colleagues and staff within the area of assignment to support an integrated approach assistance.
• Support the emergency logistics preparedness team to ensure FITIN is able toquickly respond and deploy food and needed resources to affected areas at theonset of the crisis.
• Act in an assigned emergency response capacity as required to meet emergency assistance needs. Other as required.
Procurement:
• Support procurement team and programs/operational activities, (e.g. issue tenders, evaluate offers and negotiate/award contracts), following standard processes and contributing to successful procurement of food and non-food commodities or services.
• Support analysis of data to provide recommendations for process improvement.
Support data collection and contribute to preparation of accurate and timely reports of procurement activities, to contribute to a FITIN wide view that enables informed decision making and consistency of information presented to stakeholders, leading to performance optimization.
•Work in close collaboration with internal counterparts to align procurement activities with wider programmes and ensure a coherent approach to meeting assistance needs. •
EDUCATION
Midlands State University , Gweru , Zimbabwe Feb 2019 – Dec 2022
Retail and Logistics Management Degree GPA 3.0
(American Grading with 4.0 as the highest score)
St Johns Emarald Hill High School , Zimbabwe
A’Level Mathematics, Business Studies and Account Jan 2017 – Dec 2018
O’ Level 10 subjects including English, Mathematics and Science Jan 2013 – Dec 2016
SKILLS
– self starter – Time conscious – Time Management
– strong work ethic -communication
– Interpersonal Skills
ADDITIONAL INFORMATION
Class 2 Driver’s License
- Basic IT knowledge
- Bookkeeping
- Communication
- Detail-orientation
- Email Management
- Reliability
- Self-motivation and concentration
- Social media management and Creativity
- Time management
- Writing and typing
Education
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2019 TO 2022
HONOURS DEGREE at Midlands State University
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My name is Shingai Heather and I’m a virtual assistant based in South Africa. As a customer service professional, I work hard to provide the best possible service to my clients.
I’m a full-time virtual assistant and can work anywhere in the world, which means that I’m able to take on more than one job at a time.
I am an English speaker. I offer a free consultation so you can learn more about my services and get a better idea of how I can help you.
Experience
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NOVEMBER2019 -MARCH2022
PROCUREMENT AND LOGISTICS ASSISTANT at FITIN INVESTMENTS
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Assist with ordering supplies and copy room inventory, as needed; Assist with trip expense reports, photocopying, ordering books and materials as needed; Assist staff with mailing projects and provide support assistance; and. Perform other duties, as assigned.
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2019 MAY to 2019 SEPTEMBER
Dispensary Assistant at Guardian Pharmacy
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Assist in the receiving and giving of prescriptions and assist with stock control, ordering and re-stocking of the dispensary. Duties and Responsibilities: Checking the Dispensary voicemail on a regular basis and promptly dealing with queries from patients