
Luthando Kasapato
Administrator
I am a young and dynamic job seeker with strong initiative and exceptional leadership and organizational skills, eager to secure a position within the virtual assistant industry. My previous experiences have instilled an ability to work well under pressure which will allow me to play a crucial role in a fast-paced environment. I am energized by working with teams and find fulfillment in serving.
Work Experiences
ENGLISH LANGUAGE INSTRUCTOR
Zenith English Academy, Okdong South Korea, 2022 – 2023
• Teach English (listening, grammar, and writing) to elementary school aged children (grade1-9).
• Prepare learners for TOEFL (Test of English as a Foreign Language)
• Prepare classroom and course materials as well as syllabus.
• Assign homework.
• Grade students’ assessments
• Research and try out new teaching methods for teaching English as a second language
• Create a supportive and positive classroom environment
• Maintain records of student attendance and grades
• Resolve crises in classroom
• Keep parents informed about students’ progress
ADMINISTRATOR
Houghton House, Randburg 2021 – 2022
• Served as a direct point of contact and liaison for staff, clients, patients, suppliers, service providers and ensured dissemination of information.
• Performed facility management duties, weekly and ad-hoc facility inspection, arranging repairs and maintenance with ground staff and external service providers, signing off work done for payment.
• Responsible for trouble-shooting or escalating facility problems.
• Procurement- patient medicines, furniture, consumables, and services
• Management of patients’ medicine costs and personal spending-money
• Captured and maintained departmental records in company database.
• Devised, formalized and implemented COVID testing and reporting protocols in line with government regulations.
• Devised and implemented electronic tools for performing daily office activities.
• Reception duties
BOOKSELLER
Bargain Books, Mall of the South 2015 – 2016 & 2016 -2017
• Used consultative sales approaches to understand customer needs and recommend relevant offerings.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Provided accurate information about promotions, customer programs and products to help drive high customer retention.
HOMEWORK ASSISTANT
Waterstone College, Johannesburg 2012 – 2012
• Assisted students to complete homework assignments, identify lagging skills and correct weaknesses.
• Planned lessons for allotted time to strengthen weak subjects and build skills.
• Assessed students’ progress throughout tutoring sessions and adjusted instructional methods and content focus.
• Supported students with helpful study habits and exam strategies.
References
Zenith English Academy
Rachel: +82 (052) 261-6776
Houghton House
Sam: +27 (011) 787 9142
Certification
TESOL CERTIFICATION
120-hour TESOL certification with TEFL South Africa
Awarded in June 2020
Alliance Francaise
French Level 1 completion certificate
Awarded in October 2017
First Aid Training
Level 1 first aid training
Completed in 2013
Education
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2022
Bachelor of Health Science in Physiology and Psychology at NWU
-
2024
Bachelor of Social Sciences in Psychology at The South African College of Applied Psychology
Experience
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January 2022
Administrator at Houghton House