Lethokuhle Mtshali
Call Centre Agent
In Summary,
My educational background. I have completed Matric. I did a certificate in Freight Handling, Road Transport and Level 1 first aid.
My previous work experience with focus on customer service, customer satisfaction and data capturing. I have excelled in all the roles I have had. Trustworthy with practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines.
My resume is attached below for a clear detail about me.
- Analytical abilities
- Computer Literate
- Customer complaint management
- Email writing
- Excellent communication
- multitasking
- Patient and calm
- Phone system adept
- problem solving skills
- Professional phone manner
- Solution-minded