Emannuel Duda

Virtual Assistant/Desktop Engineer/Internal Sales Agent

Curriculum Vitae

of

Emannuel Duda

 

Summary

 

● Hard working, highly motivated individual looking to both utilize and increase my technical knowledge and technical skills.

 

● Charismatic and fast learning individual with good social skills.

 

● Interested in technology

 

● Practically inclined

 

● Experience in technical fields

 

● Experience in Sales

 

● Critical thinker

 

● Physically fit

 

Personal information

 

Gender

Male

 

Nationality

South African

 

Languages

● English (Fluent)

● Zulu (Fluent)

● Xhosa (Moderate)

● Afrikaans (Moderate)

 

Race

African

 

Health Status

Excellent

 

Criminal Record

None

 

 

 

 

Contact Information

 

Contact Number

 

079 889 8478

 

Email Address

 

[email protected]

 

 

Physical Address

 

17 Aberdeen Street

Westdene

Johannesburg

2092

 

 

 

Education

 

Greenside High School

2014

 

National Senior Certificate

 

SpecCon Holdings

2022

 

Customer Satisfaction Certificate

 

 

Training

 

Benny Recruitment & Training

2015

 

Call Centre Training

 

 

Dial a Nerd

2019

 

Internship

 

 

Work experience

 

Call Center Representative | I-Talk

2015 – 2016

 

● Worked as a call center representative

 

● Performed sales calls and updating account information

 

● Following up with clients and assisting with their finances

 

Sales Consultant | Circle Finance PTY (LTD)

2016 – 2017

 

● Worked as a sales consultant

 

● Assisted with selling of loans

 

● Following up with customers

 

Part Time Assistant | Tyson Properties Rosebank

2017 – 2018

 

● Worked as a Part time assistant

 

● Assisted with administration tasks

 

● Researching and Correspondence

 

Carpenter | Envisioneers

2018 – 2019

 

● Worked as carpenter

 

 

● Cut materials on various saws and assembled multiple products

 

 

● Oversaw the production and finalizing of products before delivery

 

 

● Installed products in stores

 

 

● Assisted in the delivery of products to stores

 

 

Desktop Engineer | Dial a Nerd

2020 – 2020

 

● Worked as a Desktop Engineer on helpdesk assisting existing and new clients.

 

● Answered incoming calls and assisted clients with technical issues remotely

 

● Sold products to clients according to their wants & needs

 

Salesman | Sportsmans Warehouse (Part-time)

2021 – 2021

 

● Worked as salesman

 

 

● Assisted clients based upon their needs & wants

 

 

● Merchandised products according to store policies

 

 

Virtual Assistant/Internal Sales Agent(Remote) | We Clone You/ Corey Welch Real Estate Team(EXP Realty)

2023

 

● Working as internal sales agent

 

 

● Contacting potential buyers and sellers

 

 

● Setting appointments with buyers and sellers to meet with agents

 

 

● Compiling lists of upcoming estate and garage sales in designated areas

 

 

● Updating existing contact information

 

 

● Searching for new sellers on Zillow (listing website)

 

 

● Adding new contacts to database

 

 

● Communicating with and sending relevant contact information with manager

 

 

● Following up with contacts

 

Skills & Abilities

● Microsoft Office

● Troubleshooting network issues.

● Assisting users in person and remotely with hardware-related issues.

● Utilizing technical training to resolve concerns related to software functionality.

● Providing phone and online support to users.

● Solving issues related to printers and scanners.

● Working in a team-oriented environment.

● Implementing documentation protocols into department operations.

● Excellent communication skills.

● Supporting audio-visual interfaces with computer workstations and telecommunications technologies.

● Merchandising

● Sales

● Carpentry

● Research and correspondence

● Cold and hot calling

● Canvassing

● Vulcan7

● MLS Systems

 

References

 

Jeremy Jepson, Dial a Nerd – 079 495 2696

 

Jonah Rice, REMAX Masters – +44 7749 360374