Account Manager – Africa
What You Will Do
manage a portfolio of client accounts;
cooperate with the largest brands from the market in Africa;
meet clients face-to-face regularly to ensure premium customer service;
create campaign strategies in a variety of industries based on data analysis, your own creativity and client needs;
adhere to the company goals related to campaign management (i.e. keep an eye on campaign margin and scale);
respond to customer requests and inquiries in a professional and timely manner;
regularly report campaign status for the largest clients and provide improvement ideas to the direct manager;
take care of customer success and long-term relationship;
provide specific information regarding company’s services and products;
assist customers in the process of launching ad campaigns;
obtain, review and process orders; ensure timely payments for our services.
experience (5 + years) in digital advertising;
preferably experience working in adtech, advertiser or agency (online area) both on performance and awareness campaigns;
bachelor’s degree or similar;
interest in digital marketing/ e-commerce;
working experience with MS Office Word, Excel, PowerPoint;
knowledge of customer support tools and processes;
ability to identify and understand customer needs and requirements;
excellent analytical and problem-solving skills;
well-developed verbal and written communication skills;
multi-tasking, high level of energy, resourcefulness;
high level of motivation and willingness to learn;
positive, can-do attitude;
advanced command of English (C1 level);
candidate can be Cape Town or Johannesburg based.
We Offer The Chance To Work
A unique opportunity to join a creative, dynamic company in online advertising! Founded in 2012, the RTB House team comprises 1000+ specialists in over 30 locations around the world. It serves more than 3,000 campaigns for clients across the EMEA, APAC, and Americas regions;
Competitive salary plus lucrative bonus scheme as well as personal development budgets;
Flexible working arrangements ensuring a real work-life balance;
An amazing onboarding process to make sure you are equipped with all the necessary knowledge and tools to excel;
Numerous opportunities to build your own path of self-development;
Team building events and trips away! Work in a truly international environment with dynamic people in one of the fastest-growing segments of online advertising!
BOOST YOUR CAREER | ELEVATE YOUR EXPERIENCE!
RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel. Founded in 2012, the RTB House team comprises 1000+ specialists in over 30 locations around the globe. It serves more than 3,000 campaigns for clients across the EMEA, APAC, and Americas regions. After successfully deploying Deep Learning into 100 percent of its algorithms in 2018, RTB House has continued its research in the field of AI. The AI Marketing Lab and Creative Lab were set up as new divisions of the company focused on inventing and advancing MarTech products. The company’s AI-based product offering includes retargeting solutions and branding campaigns with ultra-effective Video Ads.